The TPA business is at a crossroads. Administrators everywhere are under pressure to grow but it’s increasingly difficult to compete against the large insurers and national TPAs, who continue to consolidate our industry and put
us in a difficult competitive position. Industry executives across the country
are experiencing the same issues:
  • It’s a struggle to keep the business that TPAs have because of price competition and the need to offer more services;
  • Introduction of new technologies and products is necessary in order to compete, but they’re often cost prohibitive;
  • The TPA business carries awfully low margins and it’s tough to make a
    profit in this business. Everyone needs to figure out ways to keep costs down and efficiencies up;
  • The rise in enrollment for Consumer Driven Health Plans continues at a
    torrid pace. If a TPA isn’t offering such services and expertise today, they are already being left behind;
  • More sophisticated cost control and medical risk management programs
    are being offered as part of the overall package of services sold by large, national TPAs and insurance carriers. Today’s TPA must absolutely have these types of programs available or clients will leave and new sales will
    dry up;
  • Clients of small and mid-size TPAs (and the brokers selling for them) are being targeted by the big carriers and administrators across the country
    as easy pickings. There needs to be a way for them to compete. Now.

In an increasingly difficult market, TPAs must give themselves the best opportunity to keep costs low, maintain profitability, expand market
share and stave off competition. As you look for ways to survive and
thrive in this highly competitive environment, Armada Business Services, LLC may have the answer for you through The Armada Solution program.


The Armada Solution is a comprehensive suite of business services for TPAs, assisting in increasing efficiencies and profits through:

Business Consulting Services


Business Process Outsourcing Services


Here’s a sample of what The Armada Solution can do for you:

Business Consulting Services

  • Marketing and Sales Plan Development and Implementation
  • Evaluation of Potential Outsourcing Vendors and Processes
  • Comprehensive TPA Operational Evaluation
  • Merger & Acquisition Consulting
  • Technology/Administration System Evaluation
  • IT Consulting
  • Consumer Driven Health Plan Consulting and Development

Business Process Outsourcing (BPO) Services

  • Completely Customized Claims and Administration Outsourcing Services,
    from individual departmental outsourcing to complete claim administration
  • Turn-Key Consumer Driven Health Plan Consulting/Development/Administration

The principals of Armada Business Services average over 20 years of experience
in the TPA, insurance and managed care industry. We are nationally recognized
as leaders in the development of cutting edge TPA products and services and
are prepared to share our experience and expertise with you.

 

 

 

 

 

 

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